Benefits

Hondo ISD offers health insurance to employees and their families through TRS ActiveCare-BlueCross BlueShield of Texas.

There are currently three ActiveCare plans offered through TRS-ActiveCare: Primary, Primary+, and HD.  For information you can link directly to the BCBS website www.bcbstx.com/trsactivecare to view Medical Plan Benefits, Benefit Booklets, Highlights of Plans and Summary of Benefits (SBC). You can also link to the Caremark website for a list of Maintenance prescriptions, to locate a Pharmacy, and to check the cost of medications.

TRS-ActiveCare Customer Service Number: 1-866-355-5999
  

Personal Health Guides

As part of your TRS-ActiveCare coverage, you have access to health advocates at no added cost to you. Called Personal Health Guides (PHGs), these advocates are available 24/7 to make your health plan easy to use and help you maximize your benefits.

A PHG can assist you around the clock with:

• Claims and benefits questions
• Cost estimates
• Finding in-network providers
• Medical and prescription drug benefits
• Prior authorizations
• Scheduling appointments
• Transitioning care and more

Call a PHG 24/7 at 1-866-355-5999 or chat with a PHG through the BCBSTX App, 24 hours a day, seven days a week. The app is available in the Apple App Store and Google Play Store.

Need help determining what might be best for you? 

Stop by Central Office and speak to the Benefits Specialist.  

Walk-ins welcome, appointments preferred - call 830-426-3027 ext. 6007.

SUPPLEMENTAL COVERAGE 
Supplemental coverage and Cafeteria Plan benefits are handled by our Third Party Administrator


           US Employee Benefits Services Group (formerly known as RIATA)
           245 Landa Street
           New Braunfels, Texas 78130  
           1-830-606-5100  fax 830-606-2558    
           
www.usebsg.com

DISABILITY - STANDARD
Phone: 1-800-368-1135
Website: www.standard.com

INDIVIDUAL LIFE - TEXAS LIFE INSURANCE
Phone: 1-800-283-9233
Website: www.texaslife.com

GROUP LIFE - LINCOLN FINANCIAL
Phone: 1-800-423-2765
Website: www.lincolnfinancial.com

VOLUNTARY LIFE - LINCOLN FINANCIAL
Phone: 1-800-423-2765
Website:  www.lincolnfinancial.com

DENTAL - LINCOLN FINANCIAL
Phone: 1-800-423-2765
Website: www.lincolnfinancial.com

 

VISION - SUPERIOR
Phone: 1-800-507-3800
Website: www.superiorvision.com

CANCER - GUARDIAN
Phone: 1-800 521-3535
Website: www.guardiananytime.com

ACCIDENT/CRITICAL ILLNESS - METLIFE
Phone: 1-800-438-6388
Website: www.metlife.com/mybenefits

MEDICAL TRANSPORT - MASA
Phone: 1-800-643-9023  Website: www.metlife.com/mybenefits

TELEMEDICINE - 1.800MD
Phone: 1-800-530- 8666
Website: www.1800MD.com

 
HOSPITAL INDEMNITY - METLIFE
Phone: 1-800-767-6811
Fax: 1-972-960-0377
Website: www.specialinc.com

FSA/DEPENDENT CARE - NBS
Phone: 1-800-274-0503
Fax: 1-972-960-0377
Website: www.nbsbenefits.com

OMNI- 403 (b) TPA SERVICES
Phone: 1-877-544-OMNI (6664)
Website: www.omni403b.com